Support and update notifications

As a valued user of REF TEK equipment we would like to provide the best support possible by keeping you up to date with our product updates.

If you would like to be notified of any REF TEK product updates please spend a couple of minutes to register with the REF TEK customer support team. To register, either send an email to updates@reftek.com giving us your name and REF TEK product(s) and serial number(s) you currently have.

The following links provide you with the tecnical support, release notes and technical information on the following REF TEK equipment:

REF TEK 130 Series Recorders:
General Description and Specifications
130 firmware, CPU release notes

Helpful hints "coming soon"

PALM software(PFC_130) for command/control of 130 Recorders:
PFC_130 User Guide, firmware, and release note

REF TEK 125A "The Texan:
125A firmware release note, and documentation

REF TEK 72A Series DASes:
72A DAS series
111 GPS

Questions? Please email us at: support@reftek.com

RTPD WARNING: Version 2.1.2.0 is INCOMPATIBLE with REF TEK data archives created prior to version 2.1.2.0 of RTPD and Archive Utilities. The user must run ARCREBUILD version 2.1.0.0 or later on older archives before this version of RTPD will connect to it. Likewise, archives created and written to with RTPD and Archive Utilities version 2.1.0.0 or later are INCOMPATIBLE with earlier versions. The user must run the earlier version of ARCHREBUILD before using an earlier version of RTPD.

RTPD Data Clients: Data clients used with versions of RTPD prior to 2.1.2.0 are not compatible with RTPD version 2.1.2.0. Please contact support@reftek.com if you require data clients like RTCC, RTPMonitor etc for use with RTPD version 2.1.2.0

2-20-07
RT111A & 72A internal GPS requires a EPROM upgrade to 3.65T. Please check your code version. If it is not 3.65T then please request a copy of the EPROM image from support@reftek.com.